Dear Customers and Partners,
As we approach the Labor Day holiday, we wish to inform you of our operating schedule from May 1st to May 5th. Please note the following adjustments to ensure a smooth experience during this period:
Customer Support Availability: Our customer service team will be available 24/7 to assist you. However, please expect potential delays in response time due to the holiday schedule. We appreciate your patience and understanding.
Order and Shipping Delays:
Factory Operations: Factories will observe the holiday, affecting production schedules.
Shipping Schedules:
Standard Shipping: There will be a 1-day delay in pickups.
Express Shipping: Expect a 5-day delay in pickups.
Order Placement: Orders placed after April 26th may face additional 2-day delays. We encourage early ordering to avoid significant delays.
Order Processing: Orders will still be accepted and processed as usual during the holiday period.
We sincerely apologize for any inconvenience these changes may cause and thank you for your continued support and understanding.
Stay connected, and thank you for choosing us!
Warm regards,
InkPOD Team