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How do I add, remove branding materials to orders?
How do I add, remove branding materials to orders?
Updated over a week ago

To add or delete branding materials to orders, you can click here to go directly to the bulk add attachments page, or navigate there with the instructions below.


Add one or more branding materials

  • Go to the orders management page

  • Then click the 'ATTACH WAREHOUSE ITEMS' button from the top of orders list

Now, check the materials you want to add to your pending orders, and then click the 'CONTINUE TO ATTACH TO ORDERS' button to continue.

On the select orders step, check the order items you want to attach branding materials, then click the 'CONTINUE TO REVIEW ATTACHMENTS' button to continue.

On the last step, you can review the processing fees, the attachments, and adjust their quantity. If everything okay, click the 'ATTACH NOW' button to apply.

Note: For thank your card, please only attach a card to one of an order item if the order has more than one items.


How to remove branding materials

Before you could remove a branding attachment, please make sure your order is in 'Pending' status, or please get in touch will our online support to see if the order is produced, you can only remove branding attachments for pending orders.

  • Go to the orders management page

  • Then click the 'ATTACH WAREHOUSE ITEMS' button from the top of orders list

Randomly check a of your branding material, then click the 'CONTINUE TO ATTACH TO ORDERS' button to the next step.

On the select orders step, check the order items you want to remove branding materials, then click the 'CONTINUE TO REVIEW ATTACHMENTS' button to continue.

On the Review step, set the quantity to be 0 which you want to remove attachments, then click 'ATTACH'.

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